Shipping policy
Shipping Policy
Processing Time All our products are personalised and made to order. Please allow 2–5 business days for your order to be produced before it is dispatched.
UK Delivery
- Standard delivery: 2–4 business days after dispatch
- Express delivery: 1–2 business days after dispatch (where available)
International Delivery We ship worldwide! Delivery times vary by destination:
- Europe: 5–10 business days
- USA & Canada: 7–14 business days
- Rest of the world: 10–21 business days
Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
Lost or Delayed Orders If your order hasn't arrived within the expected timeframe, please contact us at your earliest convenience and we'll do our best to resolve the issue promptly.